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The only patient communication platform built HIPAA Compliant from day one.

An elegantly efficient way to reach patients.
With Rhinogram, patients text your existing office number.
No app, no portal, no login required.

Texting-native: Patients text your real office number. No app to download, no portal to remember.

 

Compliant by design: No PHI ever lives on a personal phone or desktop. Built for HIPAA from the ground up.

 

EHR-integrated:  Connects to the systems you already run, not bolted on as an afterthought.

 

Organized by design: Sort by groups and channels, with every text and call landing in one clean thread per patient.

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STEP 1: PATIENT ACCESS

Patients reach you the way they already text everyone else

No new app. No portal login. Patients text your office number to request an appointment, verify insurance, or ask a question, the same way they'd text a friend.

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STEP 2: INTAKE & FORMS

Forms and intake happen before they ever walk in

Send a secure link, they fill it out on their phone. New patient paperwork, consent, insurance, and medical history, all collected and signed before the appointment starts.

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STEP 3: MEET IN PERSON OR VIRTUALLY

Meet in person or by video, from the same thread 

When a visit works better as a video call, send a link. No download, no separate meeting software, just the same conversation thread patients already have with your office.

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STEP 4: CONTACTLESS PAYMENT

Make billing easy with text-to-pay

Our text-to-pay solution allows your facility to offer a convenient, hands-free checkout. Your patient will receive a text message with a link where they can enter their preferred payment method. Long gone are the days of writing paper checks or creating cumbersome online profiles just to settle up on an outstanding co-payment or procedure balance.

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STEP 5: POST CARE FOLLOW-UP

Care continues after they leave 

Post-visit instructions, treatment plans, prescription follow-ups, and referral coordination, all sent and tracked in the same thread your team already owns.

“Rhinogram makes it easy to personally message every patient their results. It has freed up my personal nurse of 15 to 20 daily tasks, allowing her to work on more important things.”

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Dr. Linda Mathison, Virginia Center of Women

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STEP 6: AFTER HOURS TRIAGE

Nothing falls through after hours

Reduce staff burnout by triaging patient messages to on-call team members after hours. Create auto-response messages for emergencies or office closures. Empower remote employees to stay connected compliantly without playing phone tag.

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That's the flow.
Here's everything running underneath.

 Texting and calling, E-forms, live video, text-to-pay, analytics, translation, and more, all working together in one elegantly efficient thread.

 It plugs into what you already run.

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Rhinogram connects to the EHR/PMS your practice already uses, so patient communication and patient records stay in sync.

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See How It Works Today

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 Compliance isn't a feature we bolted on.
It's what we're built on.

Most communication platforms retrofit compliance onto tools built for retail and hospitality. Rhinogram started as a HIPAA compliant texting platform for healthcare, so every feature since has been built inside that standard, not around it.

 

​Detailed audit trails on every message

​Fine-grained, role-based access control

​Permanent, retrievable records of every patient communication

​No PHI stored on any personal phone or desktop

​Built specifically for medical and dental practices, not adapted from a general business tool

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SEAMLESS EHR INTEGRATIONS

Everything is better together. Rhinogram can integrate with existing technology you already have in your office. Meet with a representative to learn more about what integration looks like with your EHR/PMS.

"We are pleased with how Rhinogram has seamlessly integrated into athenahealth. We have the time to focus on what matters most to us–our patients."

Dr. Sheri Howze | Pediatrician
Bee Well El Paso Pediatrics

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