Healthcare’s Most Pressing Problems, According To Its Leaders

ELECTRONIC HEALTH REPORTER

Most likely, in one of the few lucid moments you have in your hectic, even chaotic schedule you contemplate healthcare’s greatest problems, its most pressing questions in need of solving, obstacles and the most important hurdles that must be overcome. And how solving these problems might alleviate many of your woes. That’s likely an overstatement. The problems are many, some of the obstacles overwhelming.

There are opportunities, of course. But opportunities often come from problems that must be solved. And, as the saying goes: For everyone you ask, you’re likely to receive a different answer. What must first be addressed? In this series (see part 2 and part 3), we ask. We also examine some of healthcare’s most pressing challenges, according to some of the sector’s most knowledgeable voices.

So, without further delay, the following are some of the problems in need of solutions. Or, in other words, some of healthcare’s greatest opportunities — healthcare’s most pressing questions, problems, hurdles, obstacles, things to overcome? How can they be best addressed?

Kathy Ford, president and chief product officer, Rhinogram

Kathy Dalton Ford
Kathy Dalton Ford

The problem in healthcare is the communication barrier between patients and their care teams. Providers are still utilizing voice calls and answering services as primary methods of communication. However, studies show more than 80 percent of patients would rather text with their provider than talk to them on the phone. Telehealth has leveraged this communication preference, enhancing the care experience. Providers can now directly engage with their patients through text-based clinical conversations, including images and document sharing in real time. This is especially important as new federal incentives for remote patient monitoring (RPM) and virtual care opportunities are expected later this year.

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