Rhinogram is advancing the way patients access their healthcare provider by
completing the virtual patient 
engagement journey within a single platform

VIRTUAL CARE PLATFORM

Rhinogram’s virtual care platform allows providers to offer virtual visits through live video consults, text-based image, and document exchange without the patient downloading an app or logging into a portal. Patients can simply text your practice phone line making it convenient to access live video sessions, manage appointments, send insurance and payment information, even if they don’t have access to high-speed internet.

Offer Telehealth Services
Use multimedia messaging to reach
patients, coordinate specialty care,
maintain treatment plans, promote
medication adherence, and more.

No Patient App Required
Instead of downloading an app or logging into a portal, patients simply contact you through standard text messaging.

Message Translation
Communicate with patients in their native language, keeping both versions in your message thread.

Live Video Calls
Connect with patients remotely through
virtual visits, even when the patient
lacks access to high-speed internet.

RhinoPay
Collect on balances, eliminating the time and expense of mailing paper statements.

Facebook Messenger Integration
Make your Facebook business page another way for patients to communicate.

Rhinogram guides your patients through their health journey whether virtual or in-person.

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PATIENT ACCESS

Meet patients where they live

Offer the same level of convenience patients have come to expect in other areas of life. With Rhinogram, patients can easily request an appointment, verify their insurance, and receive a link to fill out forms all before they walk in the door. No phone tag needed.

SET UP A VIRTUAL WAITING ROOM

Keep them safe while they wait

Creating a virtual waiting room with Rhinogram ensures everyone feels safe visiting your facility. Message your appointment list for the day instructing patients to text your office when they arrive. Allow patients to remain in their vehicle until the doctor is ready to see them.

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MEET IN PERSON OR VIRTUALLY

Implement contactless care with telemedicine

The availability of live video calls gives providers another option for contactless care, while supporting critical exposure management efforts.  Patients can begin live video calls by clicking a secure link from their phone, eliminating issues for those unfamiliar with technology.

CONTACTLESS PAYMENT

Make billing easy with text-to-pay

Our text-to-pay solution allows your facility to offer a convenient, hands-free checkout. Your patient will receive a text message with a link where they can enter their preferred payment method. Long gone are the days of writing paper checks or creating cumbersome online profiles just to settle up on an outstanding co-payment or procedure balance.

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POST CARE FOLLOW-UP

Engage with patients through virtual
follow-up care

Ensure patients stay on track with post-op care by sending instructions to their phone. Manage patient treatment plans, referrals, prescription requests -- without the need for an in-person visit. 

AFTER HOURS TRIAGE

Answer after hours messages easily with smart routing and
auto-response

Reduce staff burnout by triaging patient messages to on-call team members after hours. Create auto-response messages for emergencies or office closures. Empower remote employees to stay connected compliantly without playing phone tag.

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WHO WE SERVE

Health Systems

Clinics

Private Practice

Community Health

Built for enterprise -- with the single provider in mind

Rhinogram is used in over thirty specialities including:

ASTHMA & ALLERGY

BEHAVIORAL HEALTH

CHRONIC CARE MANAGEMENT

DERMATOLOGY

FAMILY MEDICINE

OB-GYN

OPTOMETRY

ORAL SURGERY

ORTHOPAEDICS

PEDIATRICS

PHYSICAL THERAPY

PLASTIC SURGERY

PRIMARY CARE

SLEEP HEALTH

VETERINARY MEDICINE

See what our customers are saying

Patients want access to their physician and Rhinogram gives us an opportunity to provide that access in a way no one else in our area can. It has freed my personal nurse of 15 to 20 daily tasks, allowing her to work on more important things.

Dr. Linda Mathison-Ezieme  |  OB/GYN
Virginia Center for Women

Rhinogram has been a force multiplier in providing quality and timely care for our patients.

Dr. Lori Phipps  |  Pediatrician
Mainstreet Pediatrics

I see Rhinogram as a separate employee; they save us from having to hire another full-time staff member by offering a solution that is easy and efficient.

Stuart McGuiggan  |  VP Business Operations
Star Dental Institute