Remove the barriers between your patients and your team

4/5

patients
prefer texting their doctor
over a phone call

20

billion
messages are exchanged over
Facebook Messenger between
businesses and users

30%

increase
in acquisition by making your
website a place for patients
to contact you outside
of office hours

79%

of consumers
are more likely to choose
a physician who offers virtual
care over one who does not.

With Rhinogram you can.

Offer Telehealth Services
Use multimedia messaging to reach
patients, coordinate specialty care,
maintain treatment plans, promote
medication adherence, and more.

No Patient App Required
Instead of downloading an app or logging into a portal, patients simply contact you through standard text messaging.

Message Translation
Communicate with patients in their native language, keeping both versions in your message thread.

Live Video Calls
Connect with patients remotely through
virtual visits, even when the patient
lacks access to high-speed internet.

RhinoPay
Collect on balances, eliminating the time and expense of mailing paper statements.

Facebook Messenger Integration
Make your Facebook business page another way for patients to communicate.

Smart Routing
Ensure that patient messages and
internal tasks are delivered to the
right team member at the right time.

Analytics Dashboard
Get a complete view of patient
and staff behaviors for better
insights to grow your business

Message Template Library
Create a customized library of
messages to ensure ease, speed
and consistency in every workflow.

Rhinogram guides your patients through their health journey whether virtual or in-person.

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STEP 1: PATIENT ACCESS

Meet patients where they live

Offer the same level of convenience patients have come to expect in other areas of life. With Rhinogram, patients can easily request an appointment, verify their insurance, and receive a link to fill out forms all before they walk in the door. No phone tag needed.

STEP 2: SET UP A VIRTUAL WAITING ROOM

Keep them safe while they wait

Creating a virtual waiting room with Rhinogram ensures everyone feels safe visiting your facility. Message your appointment list for the day instructing patients to text your office when they arrive. Allow patients to remain in their vehicle until the doctor is ready to see them.

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STEP 3: MEET IN PERSON OR VIRTUALLY

Implement contactless care with telemedicine

The availability of live video calls gives providers another option for contactless care, while supporting critical exposure management efforts.  Patients can begin live video calls by clicking a secure link from their phone, eliminating issues for those unfamiliar with technology.

STEP 4: CONTACTLESS PAYMENT

Make billing easy with text-to-pay

Our text-to-pay solution allows your facility to offer a convenient, hands-free checkout. Your patient will receive a text message with a link where they can enter their preferred payment method. Long gone are the days of writing paper checks or creating cumbersome online profiles just to settle up on an outstanding co-payment or procedure balance.

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STEP 5: POST CARE FOLLOW-UP

Engage with patients through virtual
follow-up care

Ensure patients stay on track with post-op care by sending instructions to their phone. Manage patient treatment plans, referrals, prescription requests -- without the need for an in-person visit. 

“Rhinogram makes it easy to personally message every patient their results. It has freed up my personal nurse of 15 to 20 daily tasks, allowing her to work on more important things.”

Dr. Linda Mathison, Virginia Center of Women

STEP 6: AFTER HOURS TRIAGE

Answer after hours messages easily with smart routing and
auto-response

Reduce staff burnout by triaging patient messages to on-call team members after hours. Create auto-response messages for emergencies or office closures. Empower remote employees to stay connected compliantly without playing phone tag.

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SECURITY IS OUR SPECIALTY

Risk management and compliance are important factors in deciding on a new software solution. Rhinogram was designed from the ground up to enable HIPAA-compliant messaging. Our platform provides detailed auditing, fine-grained access control, and permanent records of communications. No PHI will ever be stored on your phone or desktop computer. Rhinogram is an ONC Certified Health IT Product.

Maximize your EHR Investment

The availability of live video calls within the Rhinogram platform gives providers another option for contactless care, while supporting critical exposure management efforts. Rhinogram's text-based patient engagement extends care to patients with limited access - such as those living in rural communities without high-speed internet.

Rhinogram University is a live online course hosted weekly for all Rhinogram users. It's a great resource for first time learners of our software, those who need a refresher, or anyone who wants to ask us questions. In addition to our standard application training, we also offer specialized courses focusing on telehealth, patient engagement, marketing your practice and more!