Remove the barriers between your patients and your team
Patients can send texts or images to your existing office phone line compliantly
Live Video consults without an app or portal
Communicate with patients through social media messages
Enable patients to contact you on your website
With Rhinogram you can.
E-forms & Signatures
COMING SOON! Collect new patient information, medical records, consent, and other health data through customizable forms and e-signature capabilities.
No Patient App Required
Instead of downloading an app or logging into a portal, patients simply contact you through standard text messaging.
Message Translation
Communicate with patients in their native language, keeping both versions in your message thread.
Live Video Calls
Connect with patients remotely through
virtual visits, even when the patient
lacks access to high-speed internet.
RhinoPay™
Collect on balances, eliminating the time and expense of mailing paper statements.
Facebook Messenger Integration
Make your Facebook business page another way for patients to communicate.
Smart Routing
Ensure that patient messages and
internal tasks are delivered to the
right team member at the right time.
Analytics Dashboard
Get a complete view of patient
and staff behaviors for better
insights to grow your business
Message Template Library
Create a customized library of
messages to ensure ease, speed
and consistency in every workflow.
Rhinogram guides your patients through their health journey whether virtual or in-person.
STEP 1: PATIENT ACCESS
Meet patients where they live
Offer the same level of convenience patients have come to expect in other areas of life. With Rhinogram, patients can easily request an appointment, verify their insurance, and receive a link to fill out forms all before they walk in the door. No phone tag needed.
STEP 2: SET UP A VIRTUAL WAITING ROOM
Keep them safe while they wait
Creating a virtual waiting room with Rhinogram ensures everyone feels safe visiting your facility. Message your appointment list for the day instructing patients to text your office when they arrive. Allow patients to remain in their vehicle until the doctor is ready to see them.
STEP 3: MEET IN PERSON OR VIRTUALLY
Implement contactless care with telemedicine
The availability of live video calls gives providers another option for contactless care, while supporting critical exposure management efforts. Patients can begin live video calls by clicking a secure link from their phone, eliminating issues for those unfamiliar with technology.
STEP 4: CONTACTLESS PAYMENT
Make billing easy with text-to-pay
Our text-to-pay solution allows your facility to offer a convenient, hands-free checkout. Your patient will receive a text message with a link where they can enter their preferred payment method. Long gone are the days of writing paper checks or creating cumbersome online profiles just to settle up on an outstanding co-payment or procedure balance.
STEP 5: POST CARE FOLLOW-UP
Engage with patients through virtual
follow-up care
Ensure patients stay on track with post-op care by sending instructions to their phone. Manage patient treatment plans, referrals, prescription requests -- without the need for an in-person visit.
“Rhinogram makes it easy to personally message every patient their results. It has freed up my personal nurse of 15 to 20 daily tasks, allowing her to work on more important things.”
Dr. Linda Mathison, Virginia Center of Women
STEP 6: AFTER HOURS TRIAGE
Answer after hours messages easily with smart routing and
auto-response
Reduce staff burnout by triaging patient messages to on-call team members after hours. Create auto-response messages for emergencies or office closures. Empower remote employees to stay connected compliantly without playing phone tag.
SECURITY IS OUR SPECIALTY
Risk management and compliance are important factors in deciding on a new software solution. Rhinogram was designed from the ground up to enable HIPAA-compliant messaging. Our platform provides detailed auditing, fine-grained access control, and permanent records of communications. No PHI will ever be stored on your phone or desktop computer. Rhinogram is an ONC Certified Health IT Product.
seamless EHR integrations
Everything is better together. Rhinogram integrates with any existing technology you already have in your office. Select your EHR or PMS below to learn how Rhinogram subtracts tasks from your day.
"We are pleased with how Rhinogram has seamlessly integrated into athenahealth. We have the time to focus on what matters most to us–our patients. "
Dr. Sherri Howze | Pediatrician
Bee Well El Paso Pediatrics
Product Webinars
Specialized courses
Telehealth Strategy Consulting
Video Tutorial Library
Access to our Success Team
Tools & Tips to Market Your Practice
