Remove the barriers between your patients and your team

Patients can send texts or images to your existing office phone line compliantly

Live Video consults without an app or portal

Communicate with patients through social media messages

Enable patients to contact you on your website

With Rhinogram you can.

E-forms & Signatures

Collect new patient information, medical records, consent, and other health data through customizable forms and e-signature capabilities.

Live Video & Outbound Calls

Connect with patients remotely through virtual visits--no wifi needed. Make outbound phone calls from the platform while displaying any of your Rhinogram numbers.

Smart Routing

Ensure that patient messages and
internal tasks are delivered to the
right team member at the right time.

HIPAA-Compliant Text Messaging

Instead of downloading an app or logging into a portal, patients simply contact you through standard text messaging.

Contactless Payment

Use multimedia messaging to reach patients, coordinate specialty care, maintain treatment plans, promote medication adherence, and more.

Analytics Dashboard

Get a complete view of patient
and staff behaviors for better
insights to grow your business.

Message Translation

Communicate with patients in their native language, keeping both versions in your message thread.

Facebook Messenger Integration

Make your Facebook business page another way for patients to communicate.

Message Template Library

Create a customized library of
messages to ensure ease, speed
and consistency in every workflow.

Rhinogram guides your patients through their health journey whether virtual or in-person.

meet-patient-where-they-live-website-pho

STEP 1: PATIENT ACCESS

Meet patients where they live

Offer the same level of convenience patients have come to expect in other areas of life. With Rhinogram, patients can easily request an appointment, verify their insurance, and receive a link to fill out forms all before they walk in the door. No phone tag needed.

STEP 2: SET UP A VIRTUAL WAITING ROOM

Keep them safe while they wait

Creating a virtual waiting room with Rhinogram ensures everyone feels safe visiting your facility. Message your appointment list for the day instructing patients to text your office when they arrive. Allow patients to remain in their vehicle until the doctor is ready to see them.

SEE HOW IT WORKS IN 90 SECONDS

STEP 3: MEET IN PERSON OR VIRTUALLY

Implement contactless care with telemedicine

The availability of live video calls gives providers another option for contactless care, while supporting critical exposure management efforts. Patients can begin live video calls by clicking a secure link from their phone, eliminating issues for those unfamiliar with technology.

SEE IT IN ACTION

STEP 4: CONTACTLESS PAYMENT

Make billing easy with text-to-pay

Our text-to-pay solution allows your facility to offer a convenient, hands-free checkout. Your patient will receive a text message with a link where they can enter their preferred payment method. Long gone are the days of writing paper checks or creating cumbersome online profiles just to settle up on an outstanding co-payment or procedure balance.

STEP 5: POST CARE FOLLOW-UP

Engage with patients through virtual
follow-up care

Ensure patients stay on track with post-op care by sending instructions to their phone. Manage patient treatment plans, referrals, prescription requests -- without the need for an in-person visit.

“Rhinogram makes it easy to personally message every patient their results. It has freed up my personal nurse of 15 to 20 daily tasks, allowing her to work on more important things.”

Dr. Linda Mathison, Virginia Center of Women

READ THE CASE STUDY

STEP 6: AFTER HOURS TRIAGE

Answer after hours messages easily with smart routing and
auto-response

Reduce staff burnout by triaging patient messages to on-call team members after hours. Create auto-response messages for emergencies or office closures. Empower remote employees to stay connected compliantly without playing phone tag.

SECURITY IS OUR SPECIALTY

Risk management and compliance are important factors in deciding on a new software solution. Rhinogram was designed from the ground up to enable HIPAA-compliant messaging. Our platform provides detailed auditing, fine-grained access control, and permanent records of communications. No PHI will ever be stored on your phone or desktop computer. Rhinogram is an ONC Certified Health IT Product.

SEAMLESS EHR INTEGRATIONS

Everything is better together. Rhinogram can integrate with existing technology you already have in your office. Meet with a representative to learn more about what integration looks like with your EHR/PMS.

Meet to learn more

"We are pleased with how Rhinogram has seamlessly integrated into athenahealth. We have the time to focus on what matters most to us–our patients."

Dr. Sheri Howze | Pediatrician
Bee Well El Paso Pediatrics