How it Works • Rhinogram

Remove barriers between your patients and your team

Features that Engage

Patient Communication Record

Every conversation is encrypted and permanently stored in the cloud–ready to reference any time.

Smart Routing

Deliver messages to the right team member at the right time.

Connected Parties

Include family, friends, or guardians in the conversation as needed.

Two-Way Patient Messaging

Convenient digital conversations with new and existing patients, with no patient app required.

EHR / PMS Integration

Synchronize data across your EHR or PMS. See who we work with.

HIPAA Consent Management

Built in HIPAA protections alert you to ePHI preferences.

Photo + Document Sharing

Streamline patient intake with multimedia messaging.

Facebook Messenger Integration

Respond to patient Facebook messages from Rhinogram.

Custom Message Templates

Create a customized library of messages to ensure consistency.

Patients can send pictures and attachments, reducing unnecessary appointments

Limit unnecessary visits by inviting patients to text you their photos, insurance information, and medical forms. Streamline patient intake, keep wait times manageable, and improve patient experience. Patients can ask questions to prepare for their visit from the comfort of their home.

A serious improvement in workflow.

Cut out the middleman. Ensure the right messages go to the right person, the first time. Spend less time on phone calls, gathering insurance information and coordinating schedules. Your staff can now manage 5 active conversation threads, in the time it takes to make one phone call.

Create a quality experience that drives patient loyalty.

Ensure patients stay on track with post op care by sending instructions to their phone. Answer questions, share a photo, help patients have greater peace of mind. Manage your patient’s next appointment, without writing or printing an appointment card again!