News

Nine Ladies of Health IT Look to 2020

Kathy Ford, Rhinogram President and Chief Product Officer, has been featured in HealthIT Answers’ 12 Days of Christmas Posts. “We rounded up these 9 ladies in health IT. The debate still continues if 2019 is the “Year of the Woman”. The fight continues for equal pay and equal access. The…

Read More

Rhinogram keeps your patient SMS/MMS text messages compliant with built-in consent management

Texting with patients requires you to follow HIPAA, TCPA, FCC, FTC Laws and more. In 1991, the Federal Communications Commission established a national do not call registry, part of the Telephone Consumer Protection Act. With technology improvements and the change in channels we use to communicate, the FCC modified the…

Read More

How Texting Improves Healthcare Outcomes

  Dr. Keith Dressler, orthodontist and founder of Rhinogram, regularly uses text messaging to help patients break their thumbsucking habit. He shows parents a simple method, and invites them to text a…

Read More

What Any Healthcare Team Can Learn From Chick-fil-A

Any business looking to grow should constantly observe what makes other companies boom. Since the vast majority of online patient complaints center on service, it’s worthwhile to observe companies that…

Read More

Hackers Want Your Health Information

A look at the next big data breach that will affect you Healthcare is on the brink of major technological transformation. Every facet of the industry will benefit greatly from the…

Read More

How Emotions Can Fix Healthcare

Every healthcare team has problems to solve. Managing schedules. Making faster and more accurate diagnoses. Navigating insurance quagmires. Streamlining communication. Maximizing efficiency while minimizing errors. Helping patients understand and participate…

Read More

How HIPAA-Compliance Can Drive Profits

You can profit from your own HIPAA-compliance. You just have to brag about it. HIPAA is complicated, nuanced, and demanding. Achieving full compliance is an ongoing challenge, and failing to…

Read More

What Healthcare Can Learn from a Moving Company

Whether they’re moving or receiving healthcare, people want to feel heard. Healthcare is an old profession. But picking up heavy things is even older. So what can one profession learn from…

Read More

What Healthcare Can Learn from Starbucks

Starbucks is known for amazing customer service. Healthcare, not so much. Let’s start with a big, scary number: 96% of patient complaints online focus on customer service, not quality of care.…

Read More

Five Questions for a Certified HIPAA Professional

Elizabeth is a certified HIPAA professional at Rhinogram. Elizabeth Anderson spends her time at Rhinogram helping healthcare professionals achieve compliance. This week we asked her about the patterns she sees…

Read More