Integration allows for better patient engagement while streamlining practice workflow
Rhinogram, a leader in cloud-based, HIPAA-compliant, telehealth solutions, today announced the seamless integration of their telehealth solution with the Cloud 9 practice management software. Through the collaboration with Rhinogram, Cloud 9 now offers practices the ability to communicate with patients in real-time via simple texts (SMS) and multimedia texts (MMS) or one-tap access directly from a practice’s Facebook ad, giving the practice the ability to better engage with patients while streamlining workflow.
“We are excited to see the addition of Rhinogram as a certified Cloud 9 partner,” said Ken Swinney, Chief Technology Officer and co-Founder of Cloud 9 Software. “Adding high-demand, integrated partners like Rhinogram furthers our commitment to making Cloud 9 the most accessible and widely used practice management system in orthodontics. Achieving this high level of integration between our companies brings our customers the efficiency, security, and confidence they expect.”
Powered by Rhinogram’s HIPAA-compliant, telehealth solution, the Cloud 9 practice management software allows patients and practices to securely communicate via two-way texting including the exchange of documents and multimedia communication. The complete history of social media and SMS messages, which cannot be edited, are archived in the patient’s communication record within Rhinogram, allowing practitioners to quickly and conveniently reference past communication with their patients.
“Patients want convenient, easy access to their healthcare providers, especially when it comes to communication. With Rhinogram, patients can text their providers and vice versa, so practices can engage with patients wherever they may be located,” said Kathy Ford, president and chief product officer of Rhinogram. “At Rhinogram, we’re continually looking for ways our platform can remove the barriers between practices and their patients. This integration with Cloud 9 provides measurable workflow improvements to orthodontic practices so they can keep their focus on what’s most important – delivering quality care.”
Based in Chattanooga, Tenn., Rhinogram is a leader in cloud-based, HIPAA-compliant telehealth communications – connecting patients, clinicians and office administrators through confidential, text-based interactions in real time. The company’s telehealth platform, which supports multimedia messaging and Facebook messenger communication, seamlessly integrates with most EHR and PMS systems, synchronizing secure, encrypted patient communication into clinical workflows.
With Rhinogram, providers can better engage with their patients by streamlining administrative processes, managing pre- and post-procedure care, and reducing unnecessary appointments to realize value-based care success and deliver a quality experience that drives patient loyalty.
About Cloud 9 Software
Founded in 2010, Cloud 9 Software is a cloud-based practice management solution for Orthodontics, Pediatric Dentistry, Group Practices, & Dental Support Organizations (DSOs). With over 100 years of combined experience, customers trust our software to help with patient management, appointment scheduling, billing, treatment plans, and more. Anywhere, anytime access is available from your favorite browser. Join us at Cloud 9; you are going to like it up here. For more information, visit cloud9.software or call us at 1-800-394-6050.
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