Integration allows for secure communication exchange, high quality patient experience between orthodontist practices and prospective patients
Today, Rhinogram announced the seamless integration of their telehealth solution with SelectBraces, the online platform which helps prospective patients research, compare and connect with orthodontic specialists in their local community. Through the collaboration with Rhinogram, SelectBraces now offers consumers the opportunity to request virtual orthodontic consultations directly from orthodontist profiles on SelectBraces.com. This innovative approach to patient communication also allows practices to compete with other online based treatment providers in the oral care industry.
“This partnership with Rhinogram exemplifies our mutual commitment to the preservation of the orthodontic specialty along with our commitment to improving consumer convenience while maintaining the integrity of care,” said Emily Beglin, DDS, founder of SelectBraces. “We are honored to be working alongside such a skilled and professional organization to move virtual orthodontic consultations into the mainstream of care.”
Powered by Rhinogram’s HIPAA-compliant, telehealth platform, SelectBraces allows prospective patients and orthodontic practices to securely communicate via two-way texting including the exchange of documents and multimedia communication. The complete history of SMS messages, which cannot be edited, are archived in the patient’s communication record within Rhinogram, allowing practitioners to quickly and conveniently reference past communication with their patients.
“Patients want to know they can conveniently and easily access their healthcare providers, especially when it comes to communication – this includes researching and choosing a provider. With Rhinogram, patients can text their providers and vice versa, so practices can engage with patients wherever they may be located,” said Kathy Ford, president and chief product officer of Rhinogram. “At Rhinogram, we’re continually looking for ways our platform can remove the barriers between practices and their patients. This integration with SelectBraces is doing just that by helping orthodontists connect with consumers so they can focus on delivering the quality care patients deserve.”
Based in Chattanooga, Tenn., Rhinogram is a leader in cloud-based, HIPAA-compliant telehealth communications – connecting patients, clinicians and office administrators through confidential, text-based interactions in real time. The company’s telehealth platform, which supports multimedia messaging and Facebook messenger communication, seamlessly integrates with most EHR and PMS systems, synchronizing secure, encrypted patient communication into clinical workflows.
With Rhinogram, providers can better engage with their patients by streamlining administrative processes, managing pre- and post-procedure care, and reducing unnecessary appointments to realize value-based care success and deliver a quality experience that drives patient loyalty.
Based in Columbus, Ohio, SelectBraces promotes the Orthodontic Specialist as the unparalleled choice for orthodontic care and helps prospective patients research, compare and connect with orthodontic specialists within their local community. Orthodontists can see how their practice appears to prospective patients across the Internet. Using the SelectBraces platform, any practice can perfect their view — create a consistent online presence, get real-time patient feedback, address patient experience issues to increase retention, and promote positive reviews everywhere to acquire new patients. For more information, visit selectbraces.com
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